Refund, Returns & Exchange

🛍️ Refund & Returns Policy

Returns

• We accept returns within 7 days of delivery.
• Items must be unused, unwashed, and in original packaging with tags attached.
• Due to hygiene reasons, we cannot accept returns for innerwear, accessories, or custom-sized items.

Exchanges

• If you received the wrong size, color, or a defective item, we will gladly exchange it.
• Exchange requests must be made within 7 days of receiving your order.

Refunds

• Refunds are processed only if:
  • The item is defective/damaged on arrival.
  • The wrong item was sent.
• Refunds will be made via the original payment method within 7–14 business days after inspection.

Non-Refundable Items

• Sale items, discounted products, or clearance stock are non-refundable.
• Customized or special-order items cannot be returned or refunded.

How to Request a Return/Exchange

1. Contact us with your order number and reason for return/exchange.
2. Our team will guide you through the process.
3. Customers are responsible for return shipping costs (except in case of damaged/incorrect items).