Frequently Asked Questions

We’ve put together answers to some of the most common questions from our customers. If you still need help, please contact us and we’ll be happy to assist you.

🛍 Orders & Products

Q: How do I place an order?
A: Simply browse our store, add your favorite products to the cart, and proceed to checkout. You can pay using the available payment methods.

Q: Do you offer custom sizes or stitching?
A: Currently, we offer standard sizes according to our Size Chart. Custom stitching is also available on request.

Q: Are the product pictures same?
A: Slight color variations may occur due to lighting and screen settings.

🚚 Shipping & Delivery

Q: Do you deliver outside Pakistan?
A: Yes, we ship internationally including the UK and Saudi Arabia. Shipping charges and delivery times vary by location.

Q: How long does delivery take?
A:

Pakistan: 3–7 business days.
UK & Saudi Arabia: 7–14 business days (may vary due to customs).

Q: How can I track my order?
A: Once your order is shipped, we’ll send you a tracking number via email.

🔄 Returns & Exchanges

Q: Can I return or exchange a product?
A: Yes, we offer 7-day return & exchange on eligible products. Please check our Refund & Returns Policy for details.

Q: What items are not returnable?
A: Items that are used, washed, or damaged by the customer are not eligible for return/exchange.

💳 Payments

Q: What payment methods do you accept?
A: We accept following methods:

Pakistan: Cash on Delivery (COD), Bank Transfer.
UK & Saudi Arabia: Online Payment (Credit/Debit Card), Bank Transfer.

Q: Is Cash on Delivery available for international orders?
A: No, COD is only available within Pakistan.

📞 Customer Support

Q: How can I contact you?
A: You can reach us through:
📧 Email: info@someoflittle.com
📞 WhatsApp/Phone: +92 – 3394103131
💬 Live Chat